Terms of Service

Adintel is a tool that connects to your Google Ads accounts to provide reporting, analysis, anomaly detection, search term triage, optimisation suggestions, and account audits. Some actions can write changes back to your Google Ads account, and only when you approve them.

Access to the Service requires a valid account. You are responsible for maintaining the confidentiality of your sign-in and for activity that occurs under your account. You must have the right to connect any Google Ads account you link to the Service.

You can create an account on our sign-up page. Each Google Ads account can be used in one free trial. How we handle what you give us is described in our Privacy Policy.

When you connect a Google Ads account, you authorise us to access it through Google’s API to provide the Service. Our handling of that data is described in our Privacy Policy. You can stop monitoring an account or revoke access at any time.

A free trial gives you the full Service for a limited period, currently 14 days, on up to 10 Google Ads accounts, without a payment card. Each Google Ads account can be used in one free trial only. When the trial ends, the Service pauses unless you have subscribed. Nothing is charged at the end of a trial unless you subscribe.

Paid plans are billed in advance, monthly or annually, in US dollars, through our payment processor, Stripe. Each plan covers a set number of monitored Google Ads accounts. Prices do not include taxes; where tax applies, it is added at checkout. If you subscribe during a free trial with more than two days of it left, your first payment is taken when the trial would have ended.

Automatic renewal. Your subscription renews automatically at the end of each billing period, and we charge the payment method on file, until you cancel. If we change the price of your plan, we will tell you before the new price applies to you.

Changing plans. Moving to a larger plan takes effect immediately, and you are charged the prorated difference for the rest of the current period. Moving to a smaller plan, or from annual to monthly billing, takes effect at the end of the current period.

Failed payments. If a payment fails, we retry it over the following days and the Service keeps running meanwhile. If it still cannot be collected, your account is paused until the payment is made.

You can cancel at any time from the billing settings in the Service. Cancellation takes effect at the end of the current billing period. The Service keeps working until then, and you are not charged again.

Payments are non-refundable, including for partly used periods, except where the law requires otherwise. If you believe you were charged in error, contact us within 30 days of the charge and we will refund any charge made in error.

When a free trial or subscription ends, or your account is paused because payment failed, the Service stops syncing and analysing your accounts. Your data stays readable for 30 days and is then deleted, as described in our Privacy Policy. Subscribing within those 30 days resumes the Service without setting anything up again.

You agree not to misuse the Service: no attempts to disrupt or compromise it, no use that violates applicable law or Google’s own terms and policies, and no access to accounts you are not authorised to manage.

The Service can suggest and, with your approval, apply changes to your Google Ads accounts. You remain responsible for the accounts you manage and for reviewing changes before and after they are applied. We provide recommendations in good faith but do not guarantee particular advertising outcomes.

We aim to keep the Service available and accurate, but we provide it “as is” and “as available”, without warranties of any kind. We may modify, suspend, or discontinue features at any time.

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for lost profits or lost data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us, if any, for the Service in the twelve months before the claim.

You may stop using the Service at any time: cancel your subscription, take accounts off the ones you monitor, or remove Adintel’s access in your Google Account. We may suspend or end your access if you breach these Terms or misuse the Service.

We may update these Terms as the Service evolves. When we do, we will revise the date at the top of this page. Continued use after a change means you accept the updated Terms.

Questions about these Terms: support@adintel.io.